Chubb Assistance

The services provided in respect of Pre-Trip Assistance, Travel Assistance and Medical Assistance are by way of referral and arrangement only, and all expenses actually incurred are to be borne by the Insured Persons. Where expenses are incurred in relation to the services under Medical Arrangements, these will be borne by the Company. The services under Medical Emergencies are provided upon the specified terms and conditions of the policy and are available only when the Insured Persons are on a Journey.

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24 Hour Emergency Hotline 66 2039 5770

Pre-Trip Assistance:

Visa Information Services

Inoculation Information Services

Weather Forecast Information Services

Foreign Exchange Rate Information Services

Medical Assistance:

Telephone Medical Advice

Medical Service Provider Referral

Medical & Compassionate Case Arrangement:

Arrangement of Hospital Admission

Arrangement of Hotel Accommodation Expenses

Arrangement of Emergency Medical Evacuation

Arrangement of Repatriation of Mortal Remains

Arrangement of compassionate visit overseas (Travel and Hotel Accommodation Expenses)

Arrangement of evacuation of minor children to Indonesia (Due to their parents death overseas or medical evacuation)

Arrangement of compassionate return to Indonesia (due to death of an immediate family member in Indonesia)

Travel Assistance:

Embassy Referral

Lost Luggage Assistance

Lost Passport Assistance

Interpreter Referral

Emergency Reservation for Airline and Hotel

Lost Reporting Assistance

Medical Arrangements:

Arrangement of Hospital Admission

Monitoring of Medical Condition during Hospitalisation

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